11 Important Questions to Ask Before You Hire Your Contractor

1. How long have you been in business?

Here at Starcom Design/Build, we have been in business for over 30 years. 

2. Are you licensed?

Yes, we are licensed and bonded. Our license number is 24247-01.

3. Are you insured?

Of course! We can provide you with a copy of our certificate of insurance showing up-to-date coverage.

4. What is the best way to contact you?

The best way to contact us is by phone at 1-410-997-7700. 

5. What steps will you take to protect my property?

We will hold a pre-construction meeting to ensure that everyone is on the same page for what is to come. You will have a dedicated project manager and will be provided with his or her cell phone number so you can call them 24/7.  We also utilize various methods to protect your home such as tarps, specialized floor runners, zip walls, barriers, temporary walls, etc.

6. Is there a warranty for your services or materials?

We offer a 5-year warranty on labor and some of our materials come with a lifetime guarantee varying from manufacturer to manufacturer.

7. Will you get permits and set up inspections for the job?

Yes!

8. What is the timeline?

The timeline will vary on the complexity and size of the project. Our project coordinator will be able to speak with you about the expected timeline. 

9. Do you have a list of customer references?

Yes, probably in your neighborhood. If you would like to read our customer testimonials, you can find them here.

10. How much will my project cost?

Through our 30 plus years of experience, we have an extensive library of projects and their cost. This will help you to envision a budget for your project. 

11. What do I do with all of my goods during a kitchen remodel?

We offer bins to safely pack your food and dishes.